A human reads every message. Here's how to reach us, and what to expect when you do.
Email — fastest for most questions
[email protected]
We answer weekday emails the same business day, usually within a few hours. Email suits questions about the service, the guides, reviews, and anything on this site. For questions about a specific loan you've accepted — payment dates, balances, hardship options — contact the lender servicing it; their details are in your agreement and their portal, and they can act on your account where we cannot.
Phone
(888) 858-9746
Monday–Friday, 8am–6pm Central. The online request form itself is open 24/7 on the apply page.
Mailing address
Rise Up Loans Now
1449 Harbor Parkway, Suite 883
Lincoln, NE 68508
Before you write — the two-minute answers
Most questions we receive are already answered in depth: the FAQ covers the twenty most common, How It Works walks the process end to end, the eligibility guide lists requirements and documents, and the rates guide sets honest pricing expectations. Review submissions and corrections to any guide are especially welcome — our reviews page explains how borrower ratings are collected, and factual corrections to articles get fixed with a note.
We are a loan connection service, not a lender, and we never charge borrowers a fee — context for every conversation, spelled out in the Advertiser & Lending Disclosure.